Image by Bartek Zakrzewski from Pixabay
There is no institution that doesn't make mistakes and HMRC is no exception. There are numerous cases when HMRC caused distress to taxpayers by wrongly demanding underpaid tax, overpaid benefits or poorly handled their affairs. If you are one of the unlucky ones and have faced unfair treatment by HMRC, you can make a complaint. In this article you will find information how you can do that.
So, the taxman treated your affairs poorly and you are ready to complain? This is what you should do first:
HMRC has an obligation to issue a response within 15 days.
The response that you received does not satisfy you? Not all is lost, you still have a few options:
It is possible to make a complain on behalf of someone else. Therefore, if you feel you need help, you can have a complaint made on your behalf by:
Also, keep in mind that Right Accounts is always there to help! Contact us and we will help you to make a complaint and maybe even get you some money back.
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